We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it: unused and in its original packaging. You will also need a receipt or proof of purchase.
To start a return, please contact our customer support team. If your return is accepted, we will provide instructions on how and where to send your item.
Items sent back without first requesting a return will not be accepted.
Damaged, Defective or Incorrect Items
Please inspect your order when it arrives. If your item is defective, damaged, or you received the wrong item, contact us as soon as possible so we can review the issue and help make it right.
Non-Returnable Items
Some items may not be eligible for return, including:
- Perishable goods.
- Custom or personalized products.
- Personal care products.
- Hazardous materials, flammable liquids, or gases.
- Gift cards and sale items.
Please contact us if you have questions about the eligibility of your item.
Exchanges
If you would like a different item, please contact our support team. Once your return is accepted, you may place a separate order for the item you want.
Refunds
We will notify you once we have received and inspected your return. If your refund is approved, it will be issued to your original payment method within 10 business days.
Please allow additional time for your bank or payment provider to process the refund. If more than 15 business days have passed since your refund was approved, please contact us.
Contact Us
If you have any questions about returns or refunds, please contact our customer support team.